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Archive for March, 2007

Trunk Monkey a Hit with Rackmount Ranger

Posted in News, Tech Humor on March 30th, 2007

It is often said that tech guys have no sense of humor. They haven’t encountered Rackmount Ranger who is a total hoot. He occasionally sends this editor some spontaneous submissions that are truly outrageous. Just such a one is this Trunk Monkey video. Enjoy!

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Profits Aside, the Time Has Come to Perfect SERVICE

Posted in News on March 29th, 2007

It finally seems as though the BIG GUYS are jumping aboard the Web 2.0 evolution and first things first, they seek to innovate and perfect service. The plans to open a “Web 2.0 Community” would be geared towards providing a clearinghouse for research and other information on models towards the goal of service innovation. What took them so long??

Service Innovation: The Next Big Thing
IBM, Oracle, and other tech companies have formed a new nonprofit consortium dedicated to the advancement of this hot concept

by Reena Jana
Innovation & Design

When most consumers and corporations think of innovation, sleek, user-friendly products such as Apple’s (AAPL) iPod come to mind. But leading companies, innovation consultants, and academic researchers are shifting their focus from products to services as the next hot area. The Mar. 28 launch of the Service Research & Innovation (SRI) Initiative, an ambitious Silicon Valley nonprofit founded by executives at IBM (IBM) and Oracle (ORCL), is a sign that the concept of service innovation is quickly becoming top-of-mind, at least among executives at high-profile companies in the technology industry.

“People have a good idea of what technological innovation is,” says Jim Spohrer, director of service research at IBM’s Almaden Research Center. “But service innovation is more hidden.”

Not a “One-Company Thing”

IBM conceived of the consortium as a way to bring tech executives, academics, and government funders together to support curricula and research in the fledgling field. Spohrer and his colleagues had been working on a related project, the Service Science Management Engineering initiative, to encourage service-science education in schools. And about a year and a half ago, IBM contacted two trade groups, the Technology Professional Services Assn. and the Service & Support Professionals Assn., to connect with other companies developing new service models.

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Ask Rackmount Ranger: Difference Between WRK-SA and WRK?

Posted in News, Ask Rackmount Ranger on March 29th, 2007

What is the difference between the WRK-SA series and the regular WRK? Are they compatible?

The WRK-SA is a Stand Alone cabinet (hence the SA). The defining property of a stand alone cabinet is that the side panels cannot be removed. In the case of the WRK-SA, the side panels are welded on.

In contrast, the regular WRK series is a “gangable� cabinet. Gangable cabinets can be connected to adjacent cabinets which are open internally. There are no panels or dividers separating the individual cabinets in a row. This is advantageous for running cables or power between the cabinets. The WRK (without side panels) frame is the same width as the WRK-SA cabinet. However, when the locking removable side panels are added to the frame, the width increases by 1.5 inches.

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Oracle Suit Against SAP Demonstrates the Imortance of the Security Market

Posted in News on March 28th, 2007

The importance of the security “industry” is the subject of this post related to the lawsuit between Oracle and SAP. It is apparent to everyone that protecting your market turf is going to be a rough job because of the necessity and size of the market.

Oracle Sues SAP: Time to Rethink Security and Ethics

Posted by Rob Enderle on March 23, 2007 at 9:59 am

Oracle just dropped a bomb on SAP, alleging broad theft of intellectual property. This has huge implications for both companies. If this effort is successful, and Oracle’s allegations are correct, they will be able to dramatically compromise SAP’s ability to compete in the market.

Even the implication that SAP’s intellectual property may not be its own will cast a shadow over SAP’s resources and, unless it was proven that Oracle orchestrated the entire thing (given this is Oracle, this isn’t as impossible or paranoid as it otherwise might sound), this should shift sales away from SAP. Oracle is one of the likely beneficiaries of this shift.

For more, click here.

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Press Release: Information Support Concepts Delivers Updated Convenience with Transit Cases by SKB

Posted in News, Press Releases, ISC on March 28th, 2007

Information Support Concepts Delivers Updated Convenience with Transit Cases by SKB

Information Support Concepts (ISC, http://www.iscdfw.com) now offers convenient, rugged transit cases (http://www.iscdfw.com/onlinecatalog/cases/cases.htm) from SKB for rackmount applications. Whether your rackmount equipment is in transit or not, each of the available SKB cases offered by ISC provides versatility, practical storage, easy organization, and added protection.

(PRWEB) March 28, 2007 — Information Support Concepts (ISC, http://www.iscdfw.com) now offers convenient, rugged transit cases (http://www.iscdfw.com/onlinecatalog/cases/cases.htm) from SKB for rackmount applications. Whether your rackmount equipment is in transit or not, each of the available SKB cases offered by ISC provides versatility, practical storage, easy organization, and added protection.

The SKB line of standard stackable racks has received worldwide acclaim for durability, convenience and easy handling. Made of ultra high molecular weight polyethylene plastic, they are less than half the weight of wood racks and provide maximum protection. Front and rear covers are gasket sealed to protect equipment from moisture and dirt.

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ISC Press Release: New West Coast Side Panel Cabinet Improves Usability

Posted in News, Press Releases, ISC on March 21st, 2007

Information Support Concepts (ISC) Delivers a New West Coast Split Side Panel Cabinet That Greatly Improves Usability of Stand Alone Computer Cabinets

When purchasing Computer Cabinets, one is as good as another…right? If someone believes that, the company misses an opportunity to improve the usability of their computer cabinets and optimize the efficiency of a company’s computer equipment room. The West Coast Cabinet is equipped with locking, perforated split side panels. And why, a company might ask, does anyone care about that…. A company may think like a current national banking ad states, “I’ll alert the media.”

(PRWEB) March 5, 2007 — When purchasing Computer Cabinets, one is as good as another…right? If someone believes that, the company misses an opportunity to improve the usability of their computer cabinets and optimize the efficiency of a company’s computer equipment room.

The West Coast Cabinet is equipped with locking, perforated split side panels. And why, a company might ask, does anyone care about that…. A company may think like a current national banking ad states, “I’ll alert the media.”

Companies should care about this, because this single design change provides many advantages over the conventional full panel side cabinets. Let’s start by looking at the tradition design of stand alone cabinets compared to the West Coast Cabinet.

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20th Anniversary Announcement for Information Support Concepts on PRWeb.com

Posted in News, Press Releases, ISC on March 21st, 2007

Information Support Concepts, Inc. (ISC) Celebrates 20 Years in Business ISC Offers Commitment to Customers and Publishes Customer Bill of Rights

“A lot has changed in the ‘Computer Room’ since 1987,” remarks Kevin Hunt VP Sales and Marketing with Information Support Concepts (ISC, http://www.iscdfw.com). He adds: “When we first started our business, we were marketing products oriented to large mainframe applications. Disk packs, round reel tape, square tape cartridges and volumes of computer printouts needed to be organized and stored efficiently for fast and easy access. As mainframes changed to networks, ISC was there to meet the ever changing requirements.”

(PRWEB) March 15, 2007 — ISC’s goal has always been to provide quality products, fair pricing, exceptional sales and customer service. ISC was one of the first solution providers to implement an Internet catalog that incorporated a shopping cart for the computer-IT industry. In contrast most companies provide an electronic copy of their print catalog, but they do not provide an easy way to order.

Kevin states, “ISC is one of a few companies that offers the convenience of a dot com along with quality service. To highlight our commitment to our customers, we have implemented the following Customer Bill of Rights.

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Press Release: Information Support Concepts Offers New UPS Products

Posted in News, Press Releases, ISC on March 21st, 2007

Information Support Concepts, Inc. (ISC) Offers New Uninterruptible Power Supply (UPS) Products

Consequences of Common Power Failures Avoided When Using UPS The old saying says April showers bring May flowers. But those same showers also bring with them unpredictable weather that can lead to power failures. Unfortunately, we can not predict when lightning will strike, and it may well happen when we most need access to electrical devices like network servers, phone systems, workstations, storage devices and more.

(PRWEB) March 21, 2007 — Information Support Concepts, Inc. (ISC) (http://www.iscdfw.com) offers Uninterruptible Power Supply (UPS) products to help you maintain power to your computer systems. A UPS is a device which maintains a continuous supply of electric power to connected equipment when normal power sources become unavailable. The UPS connects between the source of power and the load it is protecting. When an abnormality occurs, the UPS effectively switches from utility power to its own power source.

When choosing a UPS (http://www.iscdfw.com/onlinecatalog/powerstrips/ups/ups_main_menu.htm), one factor to consider is the amount of runtime the unit will provide when the power fails. Another consideration should be the anticipated usage of the UPS. If the UPS is intended to provide power for graceful shut down of the computers, serial or USB ports and support software are necessary. On the other hand if the UPS will provide power until a standby generator kicks in, the UPS input capabilities should be matched to the generator outputs.

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Its Great Having a Computer That Works

Posted in News, Tech Humor on March 20th, 2007

I have fixed my computer

FINALLY, after going through a virus attack, losing a hard drive, fighting off hackers, upgrading all my software, installing fire-walls, being threatened with being cut-off by my email provider, and a host of other problems… I have fixed my computer… and NOW it works exactly the way I want it to!

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More ISCDFW.com 20th Anniversary Celebration Pictures

Posted in News, ISC on March 19th, 2007

20 Anniversary party continues with good food Saturday night at Villa Dianna Italian Restaurant. Ritchie, owner (in the middle) along with Kevin Hunt

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And what a party it was!

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Rackmount Ranger even had his own placemat.

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